- Deep Value
The idea of agility in the Professional Services world is largely foreign with many firms claiming to be progressive and forward thinking but still operating with an “old world” mentality.
These firms stick to decade-old best practices, and persist with inefficient processes because “that’s how we’ve always done it”
And I get it
Better the devil you know, right?
But this mentality and thought process poses a number of issues
The answer is simple they put the end user first to drive their growth, now I totally understand if you go “well that’s great for them but how do I use this?”
It’s baby steps, a really positive start is to shift the internal conversations from “how do I get more out of my clients?” to “how can I contribute more to my clients” look for ways to add deeper value to them.
Business agility is a skill best used in times of instability and change which the Professional Services Industry has just gone through (see here)
So you see, now is the perfect time to become agile and look for innovative ways to grow your firm, not just by looking at what peers are doing but by also looking for inefficiencies in how you operate today and the opportunities those inefficiencies create.
I know this is a three-step guide but I wanted to add one more thing for you to consider before you start metaphorically “limbering up” for your new found agility.
Make sure you’re going the right way, we’ve all fallen victim to shiny object syndrome where we run 100/mph in one direction only to find out it’s not the best fit.
We’ve recently published this E-Book which gives firms an ideal starting point for their agility and touches on some things that you can put in place right now to “future proof” your firm.